The Great Wave by Katsushika Hokusai Essay Example For Students

The Great Wave by Katsushika Hokusai Essay The Japanese masterpiece, The Great Wave, was created by Katsushika Hokusai, when he was approximately 70 years old. It was part of his popular ukiyo-e series Thirty-six Views of Mount Fuji, which was created between 1826 and 1833. The print was made using colour woodblock printing called ukiyo-e. Hokusai ukiyo-e transformed the art form one focused on people, to one that explored landscapes, plants, and animals. Ukiyo-e means pictures of the floating world in Japanese. It is a genre of woodblock printing and painting that was popular in Japan from the 17th through 19th centuries. Making woodblock prints was a three-stage process as follows: (1) The artist would paint the design with ink (2) The design would then be carved onto wooden blocks, and finally (3) Colored ink would be applied to the blocks after which sheets of paper could be pressed on them to print the design. Once the blocks were completed, it was easier to make reproductions of the same design. Outline generally what you see happening in the image Hokusai captures a dramatic moment in his artwork by contrasting a giant and turbulent wave in the foreground about to consume three fishing boats, against the small and stable Mt Fuji in the background. We will write a custom essay on The Great Wave by Katsushika Hokusai specifically for you for only $16.38 $13.9/page Order now The boats tumble in submission to the force of the wave. The tiny fishermen in the boats huddle and cling to the sides, as the cusp of the wave curls its claws down upon them. The sky is eerily pale. The white frost of the wave cap mimics the snow covered top on Mount Fuji. The waves are large, towering, turbulent and menacing. They look powerful and heavy and about to come thundering down to consume the three fishing boats. They are dark blue and curl with shades of lighter blue and extend to white frothy wave tips. They are surrounded by softer sprays of white mist. The power of the waves is captured in the wave caps that look like menacing claws, adding to the impact of the strength and dominant power of the waves. The curling down of the claws makes the waves appear as though they are ready to pluck the fishing boats and their unfortunate sailors out of the sea. Huddled, small, inconsequential, panicked, hopeful, supporting eachother, scared, frightened, clinging, crouched in fear, terror, vulnerable, helpless. The colors and tones are deliberate and intense. The menacing wave is dark blue and ghostly in colour forming curls of white froth and claws of pale blue and white. The sky is an eerie pale tan colour contrasting against the bold blue of the wave. The white frost of the wave cap mimics the snow covered top on Mount Fuji. The range of colours is limited to reflect nature. The lines of the wave are clear and precise. The colour of the boats is light brown and this color reinforces their insignificance against the bright blues and white of the waves. The fishermen in the boats are dark blue with white heads. The bubbles of water mist are white and sparkling. The horizon is a muddy brown colour with blurred tones suggesting doom. The wave seems menacing and ghostly. The scene is dramatic with nature’s power being exerted against the vulnerable fishermen. There is an element of apprehension in the capture of the giant powerful and turbulent wave as it curls toward the small, submissive boats. The waves commanding presence in the foreground, dwarfing the peaks of Mount Fuji, highlights the wave’s strength and dominance. The small fishermen are almost defenceless, huddled and clinging to the sides of their boats. .uadd6045062fa6af4090c743d1793cf4b , .uadd6045062fa6af4090c743d1793cf4b .postImageUrl , .uadd6045062fa6af4090c743d1793cf4b .centered-text-area { min-height: 80px; position: relative; } .uadd6045062fa6af4090c743d1793cf4b , .uadd6045062fa6af4090c743d1793cf4b:hover , .uadd6045062fa6af4090c743d1793cf4b:visited , .uadd6045062fa6af4090c743d1793cf4b:active { border:0!important; } .uadd6045062fa6af4090c743d1793cf4b .clearfix:after { content: ""; display: table; clear: both; } .uadd6045062fa6af4090c743d1793cf4b { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .uadd6045062fa6af4090c743d1793cf4b:active , .uadd6045062fa6af4090c743d1793cf4b:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .uadd6045062fa6af4090c743d1793cf4b .centered-text-area { width: 100%; position: relative ; } .uadd6045062fa6af4090c743d1793cf4b .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .uadd6045062fa6af4090c743d1793cf4b .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .uadd6045062fa6af4090c743d1793cf4b .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .uadd6045062fa6af4090c743d1793cf4b:hover .ctaButton { background-color: #34495E!important; } .uadd6045062fa6af4090c743d1793cf4b .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .uadd6045062fa6af4090c743d1793cf4b .uadd6045062fa6af4090c743d1793cf4b-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .uadd6045062fa6af4090c743d1793cf4b:after { content: ""; display: block; clear: both; } READ: Master of Fine Arts Thesis Exhibition EssayTheir anxiety, fear and panic rings out from this artwork. The lines, direction and scale of the artwork creates a sense of movement. Hokusai positions the viewer looking up into the menacing curl of the giant wave. And this is in contrast to the fishermen who turn away and are too terrified to face nature’s fury. This creates a sense of movement of the wave crashing downwards. Additionally, the usually towering Mount Fuji is set in the background, small, motionless and framed by the giant wave in the foreground. The contrast of Mount Fuji so still in the background highlights the thunderous movement of the wave. The position of Mt Fuji almost in the centre, but perfectly balanced in the frame, and the clear lines of its triangular peak draws the viewers attention to the movement going on around it. The lines are clear, vigorous and bold. This adds to the movement of the artwork. The line curvature of the wave and curls of the cusps, highlights the rise, curl and sweep of the moving wave, creating a sense of movement.

Problem Solving Essays - Behavior, Human Behavior, Motivation

Problem Solving Essays - Behavior, Human Behavior, Motivation Problem Solving PROBLEN SOLVING and DECISION MAKING Making a choice between a specific behavior that I would change would be a rather easy decision. The first behavior that I will seriously work on is procrastination. This behavior falls under the managerial skills of problem solving and decision making. Procrastination is a habit of needlessly putting off relevant activities until another day or time. Procrastination is a behavior that I really need to change. I am the type of person who will wait to the last minute to do everything. For example, when I was trying to register for National Louis University, I waited one week before the course start date to begin preparing for enrollment. Why do I do this? I really dont know. It could be a combination of time management, difficulty concentrating, fear and anxiety or negative beliefs. It is important that I change this behavior because it can lead to inconvenience and feeling out of control, or feelings of depression and/or frustration. During the In-Basket assessment exercise procrastination played a big part in why I did so poorly. I literally sat at my desk staring into space as though I were daydreaming. I think this happened because I was put into a situation that I was unfamiliar with and had a time schedule, which had to be met. When I had a visit with my assessor, Mary Ann, the first thing she asked me was if I was a procrastinator. She was able to recognize this from the In Basket exercise. Mary Ann pointed out several areas that I need to work on. The first was my fear of failing. This is true because I have always been the type of person who wants to do my best in everything. The second was time management, which was obvious since I didnt complete the exercise in the required time. My classmates also brought up this point. If I had scanned the memorandums instead of trying to read all of them, I would have completed the exercise and managed my time more effectively. According to the Myers-Briggs Type Indicator, I am categorized as type ISTJ, which is a quintessential dependable, responsible type. Accountability, productivity, and the bottom line drive me. This specific behavior falls under the Sensor category. This answers a lot of questions about why I am a procrastinator. I like to focus on the present and not the future. What I mean by this is that if a task has a suspense date for tomorrow, I will not work on it until tomorrow. I will not work on something that has a future suspense date even if I have nothing else pending. Now that I know that I am a procrastinator, I will take the following steps to change this behavior: 1) Reinforce the desire with action - force myself to act even when I am afraid to act. 2) Seize the moment - follow thoughts with action. 3) Express myself - be confident and never put emotions or ideas on hold even though they may be strictly monitored. 4) Do it today - never put off until tomorrow what I can do today. 5) Time Management - discipline myself to use time wisely. By doing these five things I can overcome this behavior and be a very effective business manager. Bibliography none

Organizational Structure Essay Example | Topics and Well Written Essays - 250 words - 1

Organizational Structure - Essay Example The 70/20/10 Rule is applicable to all employees; with 70% of day hours focused on management delegated duties, 20% diverted to daily idea generations or new projects while remaining 10% devoted to new idea specific to employees’ choice (Cordes, 2013, p. 78). NRO is led by director (DNRO), who is appointed by Defense’s Secretary in conjunction with Director of National Intelligence reporting to Secretary of Defense closely working with DNI and has supervises NRO’s responsibility with respect to its operational and management. Besides, there is Principal Deputy Director of NRO who is overseeing activities of NRO while coordinating and answerable to DNRO, executing NRO’s daily management as delegated by DNRO as well standing in for DNRO in case of absentia. The deputy Director of NRO who is an Air force General Officer exists and helps both PDDNRO and DNRO with operation of NRO as well as attached as senior Officer to uniformed and civilian Air Force NRO’s employees while coordinating NRO and Air Force’s operations. There exists other directorates; Signal Intelligence System Acquisition , Mission Intelligence, Corporate Staff, Deputy Director for Business Plans and Operations, Communications Systems Acquisition Directorate, Mission Operation , Management Services and Operations, System Engineering Directorate, Office of Space Launch, Ground Enterprise and Advance Systems and Technology Director that have served to ensure its uniqueness in successful operations. The structure is operated based on five regional centers and three directorates. There are four divisions of DIA’s regional centers and a functional center tracking and unearthing the Agency’s performance with respect to its regional responsibilities. The directorate of Operations is accountable for intelligence operations; Defense Attache System representing United States

Health Care Profession of Physical Therapy Research Paper

Health Care Profession of Physical Therapy - Research Paper Example Moreover, providing information to the readers and encouraging a more positive feedback and recognition towards the field of Physical Therapy is another aim of the author. Physical Therapy is one of the significant professions in the health care field, though may be unpopular compared to the Medical and Nursing profession, this career plays an important role in the aforementioned field. It is possible that most individuals are unaware of the vital contributions of Physical Therapy to the society. Moreover, the whereabouts of Physical Therapy may still be a mystery or probably be vague to many people. Hence, this paper endeavors to discuss and explore the variety of concepts associated with the Physical Therapy profession. Physical Therapy is considered a profession. Profession as defined by Curtis (2002, p. 3) is a special type of occupation, unique from other occupations for the reason that it highlights autonomy, wherein it possesses the right to control its own work, its members and the rules that govern it. Moreover, it is apparent that Physical Therapy encompasses prolonged and specialized training guided by a body of knowledge, which is another characteristic of profession (Curtis, 2002, p. 3). In addition, it is also evident that people involve in physical therapy is oriented towards service and lastly, physical therapist are guided by specific laws, policies and guidelines that shed light to the efficient, proper and effective practice of their profession. Physical Therapy is simply defined as the provision of care and services under the direction and supervision of a physical therapist (Curtis, 2002, p. 4). Conversely, Nordqvist (2009) described physical therapy as â€Å"a branch of rehabilitative medicine with the objective of helping patients maintain, recover or enhance their physical abilities†. Nordqvist (2009) further added that physical therapy is the management and treatment of any pain, disease or injury

Turkey Syria Relations Since 1998 Research Paper

Turkey Syria Relations Since 1998 - Research Paper Example The relation in general remained undulating with both countries involved in sabotage and terror activities. The base of this relation was laid with the joining of Hatay Province from Syria to Turkey after referendum under the French mandate in 1939 (Federal Research Division 120). It caused serious anger and revolt in Syrians and this hatred lead to deterioration of relations after the Syrian independence. The relations are made more complicated with each representing different blocks of Islamic sects; Sunni and Shia blocks. The Arabs along with Turkey consist of Sunni majority whereas; Iran and Syria represent the Shia block. Each block is backed by group of countries and strong ties among people are maintained with Islam being the pillar. The relations, however, took new turn in 1998 and a limited period of golden era soon followed. 2. Adana Agreement Adana Agreement was signed in October 1998 and it gave way to efforts for increased cooperation and dialogue among the two countries (Khalilzad, Lesser, and Larrabee 33). Under this agreement, security meetings, hotline, exchange of high level security officials as well as diplomatic missions started. The events that lead to this agreement however, must be discussed to give perspective and insight into current state. 2.1 PKK / Kurdish Nationalist Party Kurds are mainly in the eastern part of Turkey, northern part of Syria and Iraq as well. The total Kurdish population amounts to 22.6 million (Aras 93). They are regarded as ethnic minority but started separatist movement against Turkey in the 1970s. Kemal Ataturk gave very strong fundamentals on which Turkey nationalism is based on. Turks are therefore, extremely rigid on any change in these fundamentals which include one nationality, language and exclusion of religion from governance. These principles by Kemal Ataturk led to the exclusion of Kurds from Turkish society (Sayyid 66). Their language not being Turkish and refusal to abide by Turkish laws for seculari sm lead to evolution of Kurdish opposition groups and hence the formation of PKK. Kurds are known as the largest ethnic minority and they demand separate land to practice their language, traditions and customs. Kurdish language was banned from schools in Turkey and checks were imposed on public use of this language. Bans were even imposed to restrict distribution of Kurdish songs by 1983 (Yildiz and Breau 11). PKK under these circumstances gained attention among Kurds in Syria and Iraq as well. The movement slowly gained momentum and attacks against Turkish military and state security departments started. Kurdish identity was accepted to some extend in 1991 under Prime Minister Turgut Ozal’s government. The ban on Kurdish language was removed, but its wide public use was still restricted (Eickelman and Anderson 192). 2.2 Syrian Support for PKK The shared border area between the two countries is mainly Kurdish majority area. This shared area provided a buffer for the Syrian go vernemnt to support Kurdish movement. Safe havens were provided to Kurdish chain of command along with military support including training camps in the 80s and 90s (Larrabee 14). The issue was recognised by Syria as an opportunity to politicise and form basis to start terror activities agaisnt Turkey. Military support provided to Kurds escalated the issue and isolated attacks on Turkish Military and state security increased particularly in this Kurd majority area. 2.3 Syrian Double Role Security

Effects on Buyer Behaviour in Arab Culture

Effects on Buyer Behaviour in Arab Culture Introduction The aim of this research is to investigate and further analyse those key factors which affect the buyer behaviour in Arabs and especially as health is the basic need of every human being, considering every aspect of the society never promote any uneven deal in regard to health issues. In this research it will explore and investigate that during in such environment and understanding the cultural, religious etc. of the Arab different societies their choice of health care means when they are coming abroad for advance and equipped treatment, before what factors an Arab patient consider. Arab culture is basically composed on Islam, and their culture is a full translation of Islam. Culture is a Latin word â€Å"cultura† which means improvement of the soil and total transformation of the nature. The valid and modern meaning of culture is designation of spiritual development and upbringing. Culture most authentic definition is in most common sense that culture is the spiritual perfection and human development. Culture understanding is mainly concern with sprit and spiritual power. Culture is the spirit and a valid identity of a nation. Every nation has its own culture and this culture is playing a vital role in the building of a healthy society. Because every society has its own culture that characterises it. Every society has some beliefs and these beliefs are strictly followed by every person of existing society. Arabs are mainly 22 different countries with different culture and different sects and religion, their common language is Arabic with a few other dialects. Arabs are mainly divided like 10 countries in Africa and 12 in Asia, according to UNDP report 1993 its total population is 230 million in 22 different countries, representing in majority Muslim and in minority Christian and Jewish. Arabs are mainly living in joint family system; every person is more dependent on each and every person. They respect each and every person and especially the elders and give them proper attention due to their age and experience, and always play a vital role in making any decision. Arabs always consider and never cross the boundaries of Islam, and their belief is very strong in God, it is a strong belief that every happiness and sorrow is from God. A very common and with a strong belief that when any uneven or a good thing happen, it is consider that it is the fortune which born with him and a divine from God. The key factors which influence the buyer behaviour in Arab are culture, social, personal and psychological factors. In Arab society there is joint family system and an individual person is not free in its decision, because its all family are more concern about taking in decision and more extent its choice is influenced by the family, culture and personal and psychological factors i.e. its beliefs (religion), perception, motivation and learning. These are the key factors which influence the consumer buying power, in such a situation how an Arab then goes to select a health service in his country or abroad which satisfy his all factors i.e. its religion, culture and social. Reason for Choosing this Topic: Reason for choosing this topic is mainly relevant to my experience in marketing field, being more involved and studied a lot about the history of Arabs and interest in marketing field, also Arab is the new emerging market for business thats why I am optimistic that this theses will enhance my abilities and give a strength to my career in the chosen field. I personally worked in a tobacco company â€Å"WTD PAKISTAN† for more than three years and counted as consumer based company because it is mainly based on tobacco selling products. That why it becomes a solid and main reason for choosing this topic. Moreover with my personal experience and after reviewing literature, that different countries have different lifestyle, culture, different approaches in making decisions, different choices and different taste and different level of satisfaction. It seems interesting to me for research and enhance my capability in marketing. This topic is providing a broad/vast analysis to underlin e the key factors which influence the buyer power of buying because it is thoroughly proved from lot of theories and researches that consumer/ buyer all over the world has certain level of satisfaction, which is disturb by some factors existing in its surrounding environment. To evaluate these influences by considering academic resources, online journals and literature from authentic resources will enhance my knowledge and capabilities to do a better job in my real life. Literature Review:- Literature review is playing a vital role in completing of dissertation chosen and moreover will help me in completing my final dissertation has significant importance to complete my dissertation topic and ultimately to help me in completing my final dissertation. So in this context, some introductory literature review has been brought forward which have helped me in finalising my research topic and questions to be investigated. Moreover the essential and sufficient material for my chosen research topic review of literature, journals current articles from the authentic resources (magazines, newspaper) and academic books will give me help me in completing my task. International marketing: According to (Burca. D. C, 2004) that international marketing is the process of planning and undertaking transactions across national boundaries that involves exchange. The above statement gives an idea about the international marketing that it provides a platform for business across the boundaries or between different countries, and these businesses between different countries are under some rules and regulation. When the transaction takes place across national boundaries then the international marketers are subjected to different set of macro environmental factors and constrain deriving from different political system, legal frame work, cultural norms, and economic circumstances. Marketing is basically concern with exporting of products or services e.g. it very common that purchasing a chair from IKEA but in reality it will be imported from other countries or it parts will be export from other country but assembled in UK. Same if it is brought under discussion like computer and is accessories so it is clear those materials comes from India and software comes from china or Japan and product assembled in UK or other European countries. This idea of global import or exchange nourish in the shadow of international marketing, because international marketing introduce such rules and regulation for international marketer like licensing to joint ventures and contracts between two parties. According to (Sargeant. A, et al, 2002) that marketing is all about marshalling the resources of an organisation to meet the changing needs of customers on whom the organisation depends. Simply it will be quoted as marketing is all about how an organisation addresses its marketers. Customers needs are the starting point for marketing activity. Then the marketing manager tries to identify those needs and develop product or service, which satisfy customer needs through an exchange process. According to chartered institute of marketing that marketing is the management process which identifies, anticipates and supplies customer requirements efficiently and profitability. According to (Shaughnessy. O. J, 1995) that marketing covers those activities that relate the organisation to those parts of the outside world that use, buy, sell or influence the outputs it produces and the benefits and services it offers. Simply marketing is the debate in organisation is what to offer, to whom, when, where, how, and for how much. Concept of marketing: Globalisation of goods and services created more opportunities for the customers to choose among the products. But customer expectations from the product or service in the available market are higher, because they paid the asked price for the service or product. It is the main duty of company that before launching any product or service they understand the needs of consumers in the market. When a company understand the expectation and needs of consumer by providing a product or service which meets the need of customer than marketer can develop a successful marketing strategy for the target market. Customers: A customer is generally understood the person who make the decision to buy a product or service, which pays for it. The product or service purchased by one person but consume by another person. So it is clear that customer and consumer will be same person. The terminology can imply something about the relationship between a company and its customer. Different customers within a market have different needs, which they seek to satisfy. To be fully marketing oriented a company needs to provide a product or service in the market which meet the needs of each individual. For this purpose they positioned their product or service in the markets which meet the need of that group. Needs: It is referred to something deep rooted in an individual personality. The satisfaction of need is conditioned by cultural values of the society from which they belong. In some culture needs for self fulfilment may be satisfied by religious penance, while in other societys needs may be satisfied by creative talent. According to Maslows theory that customer are motivated by their desire to satisfy complex needs. It is also recognised that once an individual have satisfied basic physiological needs, then they may be motivated by higher order social and self fulfilment needs. Value: It is a ratio of perceived benefits to price paid. Customer will evaluate benefits according to the extent to which a product allows their needs to be satisfied. Customers also evaluate the benefits of products compared to the benefits of other products placed competitively in the market. Consumer places a value on a product or service which is different from the value presumed by supplier. Value can be added by better specifying a product offer in accordance with customer expectation. If the price of a product or service is set higher it will affect its sale. If the price is set low it will increase its sale but affect its profit. Exchange: it is a way through which goods and services to be acquired. It implies that one party makes some sacrifices to another party in return to receive something of value. Other party expect same something of value. In market based economies there is a presumption that each party can decide whether or not to enter into an exchange with each other. Each party is also free to choose between a numbers of potential partners. Basically exchange takes the form of a product being exchanged for money. Market: the term market has traditionally been used â€Å"a place where buyers and sellers gather to exchange goods or services†. Market simpler and of value definition is that it is the interaction between buyers and sellers. Marketing Mix: It is very important for the marketers to consider the marketing mix before launching any product or service. It provides a great deal of knowledge about the operating market and then how, where and to whom the product should be target in the market. Product: product is the main source by which an organisation satisfy customer or consumer needs. Product offered by an organisation is tangible or intangible in nature must satisfy the needs of potential customer. The elements of product mix are quality levels, styling, special design features, durability, packaging, range of sizes or options, warranties, after sales service and brand images which is controlled by marketers. Pricing: it is a critical element and determines the revenue that will be generated. Setting prices is a difficult part of marketing mix. Prices are determined by the interaction of market forces. Marketers set prices for individual products on the basis of what they cost to produce, what the competition is charging and what customer are prepared to pay. Price decision also involve deciding on the relationship between prices charged for different products within a firms range and decision about the price strategy over time. Place: it plays a very important role in decision making, Choice of right place for product or service to be launched. Customers mostly prefer to buy the product or service from the nearest distributor. Organisation right decision of place provides an opportunity to customers to gain access to its products and services easily. Promotion: promotion is a best source of communication for marketers to highlight or communicate the benefits of their product and service to their target market. Promotion can be used by different methods like advertising, personal selling, public relation, sales promotion, sponsorship and by direct marketing method. Promotion method should be not the same in every culture. It will be different according to the requirement of different culture where an organisation operates. Fundamentals of marketing: According to (Dwyer. F. R, et al, 1987) states that identification and satisfaction of consumer needs by providing a product or service of value to fulfil the consumer expectation by developing a proper marketing plan or strategy. It is necessary for marketing managers to understand the position of their organisation. The marketing managers always plan and develop strategies for launching their product or service in market, before they should know about the position of their product or service in the market and factors which makes their product attractive and of value to the consumers. According to (Kasper, 2001) that it is very important for an organisation to know when, where and how the consumer thinks that their product or service is different from other potential and current competitors in the market. Porters strategy of differentiation gives knowledge to an organisation that how they are different from their competitors. Organisation must identify the customer orientation before developing its marketing strategy. Benchmarking of customer, organisation and competitors in market are the key function of marketing, such a benchmarking move them to decide a differentiation strategy. Elements of marketing fundamentals: Customer orientation: It is very necessary for an organisation to understand in depth its target buyers, then develop or produce a product or service of high or superior value/ quality to fulfil the needs of customers. Customers are the only source who can accept or reject the product value or feedback from consumer is the absolute source for an organisation to know the value and position of their product in the market and among competitors. Customer orientation requires that a company understand not only the present value to the customer, but also how this is likely to evolve over time. Competitor Orientation: when an organisation focusing on its customers, so it is also necessary for an organisation to look that how a competitor is satisfying its consumer needs. An organisation needs to understand the short term strengths and weaknesses and long term capabilities and strategies of current and potential competitors in the operated market. Interfunctional co- ordination: It is very important for marketing managers to develop marketing plan, which not only give promise to customers and marketing staff. But the marketing plans only develop for creating value products and services. Marketing orientation needs to draw upon and integrate its human and physical resources effectively and adapt them to meet customers needs. Customers always pay attention that what an organisation is offering in the market which completely satisfies the expectation of consumers; product or service which satisfies the customer expectation must be of value. And when customer satisfies from the outcome of product or service it directly produces more chances of repeat business and dissatisfaction may lead to failure and negative experience which may limit the business of such an organisation. Factors influencing buyer behaviour: According to Usunier (2000) that before purchasing there is no concept of seeing, smelling and touching. This gives an idea about the shape, colour and space during the purchase in some cultures. In the case of healthcare, when someone is buying healthcare he looks to certain points by knowing that purchasing a product will be not same to purchase a service. In case of healthcare there is no guarantee that an individual will get optimistic benefits. The healthcare provider must provide in the market of healthcare some reasonable and attractive, competitive and consumer encouraging packages which attract the consumer to buy their packages like price, advance treatment, accommodation and high and quick service. It encourages the consumer that they are receiving the very best and high quality service available in the healthcare market. Todays world is a hub of marketing and in every sector there is a trend of competition every organisation is trying to capture more market share by launching more consumers attractive packages, to promote and encourage their own product and service. Devetags model (1999) of consumer behaviour This model is basically represent the industrial and corporate change is only brought here under discussion for the process of making decision and influences on the consumer behaviour in case of buying health care. This model represents the different products or services and provides the grounds to the consumer to choose the product or service. Devetags model provides grounds for the consumer to choose between products â€Å"A† United Kingdom and products â€Å"B† (Home country) or other countries products or services in the market. Product â€Å"A† is a superior and expensive quality but product â€Å"B† is also compete the market with superior quality. Devetags model (1999)   Ã‚  Ã‚  In the above Devetags model quality is expressed on y-axis and convenience (price) is expressed on x-axis. In the above diagram product â€Å"A† is competing product â€Å"B†. And the value of product â€Å"A† among the consumer is more than product â€Å"B†, the one reason of choosing product â€Å"A† of superior quality and high price is because the consumer thinks that â€Å"Give something and get something of value† is clear that when consumer decide to purchase a product or service then he expect that the chosen product or service will satisfy his needs. Product â€Å"A† has a good reputation in the market due to its quality and price, which makes the minds of consumers, that the product is reliable and meets the requirements of consumers. But in the competition of product â€Å"A† and â€Å"B† product â€Å"C† also exist in the market, shown in the diagram inside the box. Product â€Å"C† d ominated by â€Å"B†, which is inferior to â€Å"B† in case of price and quality but still cannot attract more consumer compare product â€Å"A†. Product â€Å"A† demand among the consumers is due to proper advertisement and reputation in the healthcare market. It is clear that in case of health care industry consumer always search the market where they can attain quality product or service at reasonable price. This model is best suitable for decision making and to count the influences on consumer behaviour, because this model highlights psychology of consumer that how consumer choose the product or service among the different available products and services in the market, and how consumer gauge the quality of product or service and underline the importance of chosen product and then purchased it. According to (Pekkala et al, 1983) that a reliable product needs to be introduce and advertise in the intended market before launching. It means that the product or service needs proper market segmentation, and also advertisement in the relevant business environment. It is compulsory that the marketers appreciate the culture of a country in which he operates. It is clear from the above statement that culture should be consider when ever providing a service or product in the market of a country. Because culture plays an important role in promoting the product â€Å"A† and â€Å"B† which attract more consumer all over the world because product â€Å"A† is acceptable to the people of a country in which he operates. It clears that before launching or introducing any product or service the cultural values of a country should be considered. According to Economist (2009) that NHS chief David Nicholson is planning to introduce improvement in the efficiency and productivity of NHS on larger scale. In coming 2013 NHS budget 15% of wealth will be spent on health care services in the UK to fulfil the rising demand with best suitable resources, thus the NHS will be consumer attractive organization in the world market, will play a role model in the health care industry of world. NHS is from long years a cheap compare to America and other developed European countries. NHS provides a standard service at low cost, and this is happening only due to the effort of General practitioners (GPs). But health care in other countries like Denmark and Netherland is more expensive and physician are act as gatekeeper, means that health buyer never goes for treatment due to high price and low quality. In the above Devetags model UK NHS will be awarded as product â€Å"A† due to high quality and reasonable price, and planning for the future and spending more money on the health sector will enhance their share in the market, more consumers will attain NHS. Arabs comes to United Kingdom due to the high quality service like able and experienced doctors, equipped and up to date laboratories and due to recent researches in the medical sciences, on reasonable prices treatment attract more Arabs health consumer to get benefit from the UK health industry. Due to the proper advertisement and promotion in the market, introduced by the UK health care industry marketers attract more Arabs patients because they are more vulnerable and easily attract towards the available services. Cultural influences on consumer behaviour: According to Tylor (1913) that â€Å"culture is complex and interrelated set of elements, comprising knowledge, beliefs and values, arts, law, manners and morals and all other kinds of skills and habits acquired by a human being as a member of a particular society†. It is clear from the above statement of Tylor that culture is not composed on one thing but it is a set of elements already exist in a society, and every society is mainly composed on the beliefs and values (religion) of people living, attitude, habitat, architecture and adopted rules and regulation to survive in the society. Ralph Linton (1945) describe the culture as it is the configuration of learned behaviour and results of behaviour whose components elements are shared and transmitted by the particular society, furthermore he indicates the limits of the cultural programming which the society can impose on the individual. Ralph Linton describe the culture more simply that culture is the learning process which result in changes in the behaviour of an individual living in a society, it transmitted from parents to offspring in a very conventional way with its limitation, because every society has cultural limits, compulsory for every individual to obey it. According to Hofstede (1998) that consumer behaviour is cultural dependant. These all above definition provides a broader concept of culture that culture is basically name of shared values developed in particular environment, it gives an idea that one culture is not superior to another culture but may be different due to beliefs and values, knowledge, arts, law, manners and morals, habitat and skills. It is now easier to understand a culture of particular country society, and due to the globalisation of products and services and to provide the equal opportunities to the world population to get benefit from these globalised product or service it necessary to introduce the acceptable marketing and advertising strategies globally. Because one uniform marketing and advertisement strategy is not appropriate as whole, it is evident that marketing and advertisement strategy for West is never works in the Middle East due to their cultural restriction. According to De Mooji (1997) that products are globalised but people are not globalised, products are accepted in more than one culture due to different and appropriate advertising strategy. Language, concept, number, colour, space and humour are constant among cultures; they are not changeable among cultures. Communication: According to (Burce. C. D, et al, 2004) that communication plays a vital role in conveying the message among the global marketers, and consider as reflection of a culture. There is a difference between countries verbal communication due to the adapted culture and verbal communication is different from one culture to another, it is not different in term of language but also in term of variables like who, what, how, where, when, and why. Communication may be verbal or non verbal having same importance in conveying the message to the recipient in term when a marketer satisfy a consumer. According to (Burce. C. D, et al, 2004) that due to cultural differences people are more likely to communicate with each other without any problem and this fluency in the communication is due to hierarchy, status consciousness, behaviour and other factors which plays the role of gatekeepers. The different method of communication and its uses were brought under discussion, how the message is communicated, which channel is used for this communication e.g. spoken or written etc. and it depends on the availability of channels in the cultures and factors are speed, formality, legality and seniority. Another factor is whether message should be communicated, to know the right authority to which the message will be communicated, and also the time schedule for the communication and the meaning and purpose of communication. Body language has different meaning in different cultures, like feet gesture in west society is consider as attention but in Arabs it is an insult and facial gesture is mos t commonly noticed in the West culture as emotion, happiness and embarrassment but in Arabs culture it is consider as embarrassment and not used for the expression of desire. According to (Morris, 1997) that non verbal communication is not strange when dealing in different cultures, because this section deals with signals and from these received signals one will understand what the other person is conveying him and then to judge to understand the language of these signals and then make its own assumption to believe or trust on whom. Non verbal communication deals with body stress signals e.g. perspiration and licking of lips etc. and lower body signals like foot tapping, frequent crossing and uncrossing of knees etc. and body posture signals are used for boredom like body sagging and slumping, body gesture like movements of hands and facial expression are also used for non verbal communication. Mead (1993) stated that culture and religion is an essential part of lives of the people in every society, and it is compulsory for the health care provider to understand and know the culture and religion of the patient. According to Galanti (1991) that most cultures shares same beliefs, values and practices, it is necessary for health care provider to treat a patient as a family unit not as individual by creating psychological, spiritual and environment of physical needs. Sign and symbols: According to (Unsunier, 1993) that interpretation of symbols is strongly culture bound. The above statement of Unsunier Clearly describe that in every culture they use sign and symbols as a source of communication. This statement provides understanding about the cultural signs and symbols that every culture use very strongly sign and symbols as a source of communication. According to (Goffman, 1963) that headscarf is a symbol of normative cultural values and social relations of class and power that determine our perception. It communicates the individual and collective motivation of those who adopt it, as much as perception that rejects it. The symbol of headscarf makes sense as a language of relationship between those who asset their orientation towards values of Islam and those social classes that owe their status to normative values of modernity, such as equality and liberty. It further argues that stigma refers to individual sign; socially information and individual transmit about himself that disqualifies him and creates an obstacle to being fully accepted by society. In west colours are more used as sign and symbols like black colour is used for mourning while white colour is used in most of Muslim societies as religious and partially used as mourning colour. Red colour is used as symbol of tragedy and warning. In case of numbers 13 is symbol of bad luck in UK and this number is avoid in any department for numbering purpose e.g. no bed is marked in hospital with 13 etc. in Japan 4, Asia 555 and in china and some other countries 7 is consider bad luck numbers. In Pakistan crow and black dog is consider as symbol of bad luck, in India owl, UK black cat and in Japan fox is a symbol of bad luck. It is evident from the above discussion that sign and symbol is a strong source of communication, and always it is necessary for marketers to consider these sign and symbols which rejects by a culture in providing any product or service. Imagery: Images from very beginning plays a vital role in conveying the messages. In marketing pictures are used as strong source of communication and by this the marketers captured more market shares in the market for their own product. Marketers use pictures for the advertisement of a product or service, but it will be acceptable in one culture but may bring disaster in other society. Comparing West culture and Arab, in West culture the advertisement of bra by a naked woman is consider as a routine and essential for advertisement and attract more consumers to buy the product. But in Arabs it will be completely different, it is also true that Arab women are wearing bras but the advertisement strategy for Arabs will be completely different compared to West. It is necessary to have sufficient knowledge about the culture and religion of Arabs. According to (Keegan et al, 1989) that cultural value always plays a vital role on the consumer behaviour and having defined and always gained a considerable attention in marketing, and also its influences on marketing strategy are well presented. It is clear from the above theory that culture is always playing a role in influencing the consumer behaviour, because every society is composed on define culture and every culture has its own values, which may need to be considered during any decision making, needs proper attention during choosing any product/service. For marketers to advertise or promote and introduce a product or service in a specified market, they need to consider the cultural values of the country where they operate. According to (Usunier, 1993) that customer are different in each country, marketers must consider them, and by considering the values, attitudes and tastes between cultures may help in satisfaction of customer. The above theory states that to avoid the influences on consumer behaviour, it is very compulsory to consider the different customer satisfaction. It is also evident Effects on Buyer Behaviour in Arab Culture Effects on Buyer Behaviour in Arab Culture Introduction The aim of this research is to investigate and further analyse those key factors which affect the buyer behaviour in Arabs and especially as health is the basic need of every human being, considering every aspect of the society never promote any uneven deal in regard to health issues. In this research it will explore and investigate that during in such environment and understanding the cultural, religious etc. of the Arab different societies their choice of health care means when they are coming abroad for advance and equipped treatment, before what factors an Arab patient consider. Arab culture is basically composed on Islam, and their culture is a full translation of Islam. Culture is a Latin word â€Å"cultura† which means improvement of the soil and total transformation of the nature. The valid and modern meaning of culture is designation of spiritual development and upbringing. Culture most authentic definition is in most common sense that culture is the spiritual perfection and human development. Culture understanding is mainly concern with sprit and spiritual power. Culture is the spirit and a valid identity of a nation. Every nation has its own culture and this culture is playing a vital role in the building of a healthy society. Because every society has its own culture that characterises it. Every society has some beliefs and these beliefs are strictly followed by every person of existing society. Arabs are mainly 22 different countries with different culture and different sects and religion, their common language is Arabic with a few other dialects. Arabs are mainly divided like 10 countries in Africa and 12 in Asia, according to UNDP report 1993 its total population is 230 million in 22 different countries, representing in majority Muslim and in minority Christian and Jewish. Arabs are mainly living in joint family system; every person is more dependent on each and every person. They respect each and every person and especially the elders and give them proper attention due to their age and experience, and always play a vital role in making any decision. Arabs always consider and never cross the boundaries of Islam, and their belief is very strong in God, it is a strong belief that every happiness and sorrow is from God. A very common and with a strong belief that when any uneven or a good thing happen, it is consider that it is the fortune which born with him and a divine from God. The key factors which influence the buyer behaviour in Arab are culture, social, personal and psychological factors. In Arab society there is joint family system and an individual person is not free in its decision, because its all family are more concern about taking in decision and more extent its choice is influenced by the family, culture and personal and psychological factors i.e. its beliefs (religion), perception, motivation and learning. These are the key factors which influence the consumer buying power, in such a situation how an Arab then goes to select a health service in his country or abroad which satisfy his all factors i.e. its religion, culture and social. Reason for Choosing this Topic: Reason for choosing this topic is mainly relevant to my experience in marketing field, being more involved and studied a lot about the history of Arabs and interest in marketing field, also Arab is the new emerging market for business thats why I am optimistic that this theses will enhance my abilities and give a strength to my career in the chosen field. I personally worked in a tobacco company â€Å"WTD PAKISTAN† for more than three years and counted as consumer based company because it is mainly based on tobacco selling products. That why it becomes a solid and main reason for choosing this topic. Moreover with my personal experience and after reviewing literature, that different countries have different lifestyle, culture, different approaches in making decisions, different choices and different taste and different level of satisfaction. It seems interesting to me for research and enhance my capability in marketing. This topic is providing a broad/vast analysis to underlin e the key factors which influence the buyer power of buying because it is thoroughly proved from lot of theories and researches that consumer/ buyer all over the world has certain level of satisfaction, which is disturb by some factors existing in its surrounding environment. To evaluate these influences by considering academic resources, online journals and literature from authentic resources will enhance my knowledge and capabilities to do a better job in my real life. Literature Review:- Literature review is playing a vital role in completing of dissertation chosen and moreover will help me in completing my final dissertation has significant importance to complete my dissertation topic and ultimately to help me in completing my final dissertation. So in this context, some introductory literature review has been brought forward which have helped me in finalising my research topic and questions to be investigated. Moreover the essential and sufficient material for my chosen research topic review of literature, journals current articles from the authentic resources (magazines, newspaper) and academic books will give me help me in completing my task. International marketing: According to (Burca. D. C, 2004) that international marketing is the process of planning and undertaking transactions across national boundaries that involves exchange. The above statement gives an idea about the international marketing that it provides a platform for business across the boundaries or between different countries, and these businesses between different countries are under some rules and regulation. When the transaction takes place across national boundaries then the international marketers are subjected to different set of macro environmental factors and constrain deriving from different political system, legal frame work, cultural norms, and economic circumstances. Marketing is basically concern with exporting of products or services e.g. it very common that purchasing a chair from IKEA but in reality it will be imported from other countries or it parts will be export from other country but assembled in UK. Same if it is brought under discussion like computer and is accessories so it is clear those materials comes from India and software comes from china or Japan and product assembled in UK or other European countries. This idea of global import or exchange nourish in the shadow of international marketing, because international marketing introduce such rules and regulation for international marketer like licensing to joint ventures and contracts between two parties. According to (Sargeant. A, et al, 2002) that marketing is all about marshalling the resources of an organisation to meet the changing needs of customers on whom the organisation depends. Simply it will be quoted as marketing is all about how an organisation addresses its marketers. Customers needs are the starting point for marketing activity. Then the marketing manager tries to identify those needs and develop product or service, which satisfy customer needs through an exchange process. According to chartered institute of marketing that marketing is the management process which identifies, anticipates and supplies customer requirements efficiently and profitability. According to (Shaughnessy. O. J, 1995) that marketing covers those activities that relate the organisation to those parts of the outside world that use, buy, sell or influence the outputs it produces and the benefits and services it offers. Simply marketing is the debate in organisation is what to offer, to whom, when, where, how, and for how much. Concept of marketing: Globalisation of goods and services created more opportunities for the customers to choose among the products. But customer expectations from the product or service in the available market are higher, because they paid the asked price for the service or product. It is the main duty of company that before launching any product or service they understand the needs of consumers in the market. When a company understand the expectation and needs of consumer by providing a product or service which meets the need of customer than marketer can develop a successful marketing strategy for the target market. Customers: A customer is generally understood the person who make the decision to buy a product or service, which pays for it. The product or service purchased by one person but consume by another person. So it is clear that customer and consumer will be same person. The terminology can imply something about the relationship between a company and its customer. Different customers within a market have different needs, which they seek to satisfy. To be fully marketing oriented a company needs to provide a product or service in the market which meet the needs of each individual. For this purpose they positioned their product or service in the markets which meet the need of that group. Needs: It is referred to something deep rooted in an individual personality. The satisfaction of need is conditioned by cultural values of the society from which they belong. In some culture needs for self fulfilment may be satisfied by religious penance, while in other societys needs may be satisfied by creative talent. According to Maslows theory that customer are motivated by their desire to satisfy complex needs. It is also recognised that once an individual have satisfied basic physiological needs, then they may be motivated by higher order social and self fulfilment needs. Value: It is a ratio of perceived benefits to price paid. Customer will evaluate benefits according to the extent to which a product allows their needs to be satisfied. Customers also evaluate the benefits of products compared to the benefits of other products placed competitively in the market. Consumer places a value on a product or service which is different from the value presumed by supplier. Value can be added by better specifying a product offer in accordance with customer expectation. If the price of a product or service is set higher it will affect its sale. If the price is set low it will increase its sale but affect its profit. Exchange: it is a way through which goods and services to be acquired. It implies that one party makes some sacrifices to another party in return to receive something of value. Other party expect same something of value. In market based economies there is a presumption that each party can decide whether or not to enter into an exchange with each other. Each party is also free to choose between a numbers of potential partners. Basically exchange takes the form of a product being exchanged for money. Market: the term market has traditionally been used â€Å"a place where buyers and sellers gather to exchange goods or services†. Market simpler and of value definition is that it is the interaction between buyers and sellers. Marketing Mix: It is very important for the marketers to consider the marketing mix before launching any product or service. It provides a great deal of knowledge about the operating market and then how, where and to whom the product should be target in the market. Product: product is the main source by which an organisation satisfy customer or consumer needs. Product offered by an organisation is tangible or intangible in nature must satisfy the needs of potential customer. The elements of product mix are quality levels, styling, special design features, durability, packaging, range of sizes or options, warranties, after sales service and brand images which is controlled by marketers. Pricing: it is a critical element and determines the revenue that will be generated. Setting prices is a difficult part of marketing mix. Prices are determined by the interaction of market forces. Marketers set prices for individual products on the basis of what they cost to produce, what the competition is charging and what customer are prepared to pay. Price decision also involve deciding on the relationship between prices charged for different products within a firms range and decision about the price strategy over time. Place: it plays a very important role in decision making, Choice of right place for product or service to be launched. Customers mostly prefer to buy the product or service from the nearest distributor. Organisation right decision of place provides an opportunity to customers to gain access to its products and services easily. Promotion: promotion is a best source of communication for marketers to highlight or communicate the benefits of their product and service to their target market. Promotion can be used by different methods like advertising, personal selling, public relation, sales promotion, sponsorship and by direct marketing method. Promotion method should be not the same in every culture. It will be different according to the requirement of different culture where an organisation operates. Fundamentals of marketing: According to (Dwyer. F. R, et al, 1987) states that identification and satisfaction of consumer needs by providing a product or service of value to fulfil the consumer expectation by developing a proper marketing plan or strategy. It is necessary for marketing managers to understand the position of their organisation. The marketing managers always plan and develop strategies for launching their product or service in market, before they should know about the position of their product or service in the market and factors which makes their product attractive and of value to the consumers. According to (Kasper, 2001) that it is very important for an organisation to know when, where and how the consumer thinks that their product or service is different from other potential and current competitors in the market. Porters strategy of differentiation gives knowledge to an organisation that how they are different from their competitors. Organisation must identify the customer orientation before developing its marketing strategy. Benchmarking of customer, organisation and competitors in market are the key function of marketing, such a benchmarking move them to decide a differentiation strategy. Elements of marketing fundamentals: Customer orientation: It is very necessary for an organisation to understand in depth its target buyers, then develop or produce a product or service of high or superior value/ quality to fulfil the needs of customers. Customers are the only source who can accept or reject the product value or feedback from consumer is the absolute source for an organisation to know the value and position of their product in the market and among competitors. Customer orientation requires that a company understand not only the present value to the customer, but also how this is likely to evolve over time. Competitor Orientation: when an organisation focusing on its customers, so it is also necessary for an organisation to look that how a competitor is satisfying its consumer needs. An organisation needs to understand the short term strengths and weaknesses and long term capabilities and strategies of current and potential competitors in the operated market. Interfunctional co- ordination: It is very important for marketing managers to develop marketing plan, which not only give promise to customers and marketing staff. But the marketing plans only develop for creating value products and services. Marketing orientation needs to draw upon and integrate its human and physical resources effectively and adapt them to meet customers needs. Customers always pay attention that what an organisation is offering in the market which completely satisfies the expectation of consumers; product or service which satisfies the customer expectation must be of value. And when customer satisfies from the outcome of product or service it directly produces more chances of repeat business and dissatisfaction may lead to failure and negative experience which may limit the business of such an organisation. Factors influencing buyer behaviour: According to Usunier (2000) that before purchasing there is no concept of seeing, smelling and touching. This gives an idea about the shape, colour and space during the purchase in some cultures. In the case of healthcare, when someone is buying healthcare he looks to certain points by knowing that purchasing a product will be not same to purchase a service. In case of healthcare there is no guarantee that an individual will get optimistic benefits. The healthcare provider must provide in the market of healthcare some reasonable and attractive, competitive and consumer encouraging packages which attract the consumer to buy their packages like price, advance treatment, accommodation and high and quick service. It encourages the consumer that they are receiving the very best and high quality service available in the healthcare market. Todays world is a hub of marketing and in every sector there is a trend of competition every organisation is trying to capture more market share by launching more consumers attractive packages, to promote and encourage their own product and service. Devetags model (1999) of consumer behaviour This model is basically represent the industrial and corporate change is only brought here under discussion for the process of making decision and influences on the consumer behaviour in case of buying health care. This model represents the different products or services and provides the grounds to the consumer to choose the product or service. Devetags model provides grounds for the consumer to choose between products â€Å"A† United Kingdom and products â€Å"B† (Home country) or other countries products or services in the market. Product â€Å"A† is a superior and expensive quality but product â€Å"B† is also compete the market with superior quality. Devetags model (1999)   Ã‚  Ã‚  In the above Devetags model quality is expressed on y-axis and convenience (price) is expressed on x-axis. In the above diagram product â€Å"A† is competing product â€Å"B†. And the value of product â€Å"A† among the consumer is more than product â€Å"B†, the one reason of choosing product â€Å"A† of superior quality and high price is because the consumer thinks that â€Å"Give something and get something of value† is clear that when consumer decide to purchase a product or service then he expect that the chosen product or service will satisfy his needs. Product â€Å"A† has a good reputation in the market due to its quality and price, which makes the minds of consumers, that the product is reliable and meets the requirements of consumers. But in the competition of product â€Å"A† and â€Å"B† product â€Å"C† also exist in the market, shown in the diagram inside the box. Product â€Å"C† d ominated by â€Å"B†, which is inferior to â€Å"B† in case of price and quality but still cannot attract more consumer compare product â€Å"A†. Product â€Å"A† demand among the consumers is due to proper advertisement and reputation in the healthcare market. It is clear that in case of health care industry consumer always search the market where they can attain quality product or service at reasonable price. This model is best suitable for decision making and to count the influences on consumer behaviour, because this model highlights psychology of consumer that how consumer choose the product or service among the different available products and services in the market, and how consumer gauge the quality of product or service and underline the importance of chosen product and then purchased it. According to (Pekkala et al, 1983) that a reliable product needs to be introduce and advertise in the intended market before launching. It means that the product or service needs proper market segmentation, and also advertisement in the relevant business environment. It is compulsory that the marketers appreciate the culture of a country in which he operates. It is clear from the above statement that culture should be consider when ever providing a service or product in the market of a country. Because culture plays an important role in promoting the product â€Å"A† and â€Å"B† which attract more consumer all over the world because product â€Å"A† is acceptable to the people of a country in which he operates. It clears that before launching or introducing any product or service the cultural values of a country should be considered. According to Economist (2009) that NHS chief David Nicholson is planning to introduce improvement in the efficiency and productivity of NHS on larger scale. In coming 2013 NHS budget 15% of wealth will be spent on health care services in the UK to fulfil the rising demand with best suitable resources, thus the NHS will be consumer attractive organization in the world market, will play a role model in the health care industry of world. NHS is from long years a cheap compare to America and other developed European countries. NHS provides a standard service at low cost, and this is happening only due to the effort of General practitioners (GPs). But health care in other countries like Denmark and Netherland is more expensive and physician are act as gatekeeper, means that health buyer never goes for treatment due to high price and low quality. In the above Devetags model UK NHS will be awarded as product â€Å"A† due to high quality and reasonable price, and planning for the future and spending more money on the health sector will enhance their share in the market, more consumers will attain NHS. Arabs comes to United Kingdom due to the high quality service like able and experienced doctors, equipped and up to date laboratories and due to recent researches in the medical sciences, on reasonable prices treatment attract more Arabs health consumer to get benefit from the UK health industry. Due to the proper advertisement and promotion in the market, introduced by the UK health care industry marketers attract more Arabs patients because they are more vulnerable and easily attract towards the available services. Cultural influences on consumer behaviour: According to Tylor (1913) that â€Å"culture is complex and interrelated set of elements, comprising knowledge, beliefs and values, arts, law, manners and morals and all other kinds of skills and habits acquired by a human being as a member of a particular society†. It is clear from the above statement of Tylor that culture is not composed on one thing but it is a set of elements already exist in a society, and every society is mainly composed on the beliefs and values (religion) of people living, attitude, habitat, architecture and adopted rules and regulation to survive in the society. Ralph Linton (1945) describe the culture as it is the configuration of learned behaviour and results of behaviour whose components elements are shared and transmitted by the particular society, furthermore he indicates the limits of the cultural programming which the society can impose on the individual. Ralph Linton describe the culture more simply that culture is the learning process which result in changes in the behaviour of an individual living in a society, it transmitted from parents to offspring in a very conventional way with its limitation, because every society has cultural limits, compulsory for every individual to obey it. According to Hofstede (1998) that consumer behaviour is cultural dependant. These all above definition provides a broader concept of culture that culture is basically name of shared values developed in particular environment, it gives an idea that one culture is not superior to another culture but may be different due to beliefs and values, knowledge, arts, law, manners and morals, habitat and skills. It is now easier to understand a culture of particular country society, and due to the globalisation of products and services and to provide the equal opportunities to the world population to get benefit from these globalised product or service it necessary to introduce the acceptable marketing and advertising strategies globally. Because one uniform marketing and advertisement strategy is not appropriate as whole, it is evident that marketing and advertisement strategy for West is never works in the Middle East due to their cultural restriction. According to De Mooji (1997) that products are globalised but people are not globalised, products are accepted in more than one culture due to different and appropriate advertising strategy. Language, concept, number, colour, space and humour are constant among cultures; they are not changeable among cultures. Communication: According to (Burce. C. D, et al, 2004) that communication plays a vital role in conveying the message among the global marketers, and consider as reflection of a culture. There is a difference between countries verbal communication due to the adapted culture and verbal communication is different from one culture to another, it is not different in term of language but also in term of variables like who, what, how, where, when, and why. Communication may be verbal or non verbal having same importance in conveying the message to the recipient in term when a marketer satisfy a consumer. According to (Burce. C. D, et al, 2004) that due to cultural differences people are more likely to communicate with each other without any problem and this fluency in the communication is due to hierarchy, status consciousness, behaviour and other factors which plays the role of gatekeepers. The different method of communication and its uses were brought under discussion, how the message is communicated, which channel is used for this communication e.g. spoken or written etc. and it depends on the availability of channels in the cultures and factors are speed, formality, legality and seniority. Another factor is whether message should be communicated, to know the right authority to which the message will be communicated, and also the time schedule for the communication and the meaning and purpose of communication. Body language has different meaning in different cultures, like feet gesture in west society is consider as attention but in Arabs it is an insult and facial gesture is mos t commonly noticed in the West culture as emotion, happiness and embarrassment but in Arabs culture it is consider as embarrassment and not used for the expression of desire. According to (Morris, 1997) that non verbal communication is not strange when dealing in different cultures, because this section deals with signals and from these received signals one will understand what the other person is conveying him and then to judge to understand the language of these signals and then make its own assumption to believe or trust on whom. Non verbal communication deals with body stress signals e.g. perspiration and licking of lips etc. and lower body signals like foot tapping, frequent crossing and uncrossing of knees etc. and body posture signals are used for boredom like body sagging and slumping, body gesture like movements of hands and facial expression are also used for non verbal communication. Mead (1993) stated that culture and religion is an essential part of lives of the people in every society, and it is compulsory for the health care provider to understand and know the culture and religion of the patient. According to Galanti (1991) that most cultures shares same beliefs, values and practices, it is necessary for health care provider to treat a patient as a family unit not as individual by creating psychological, spiritual and environment of physical needs. Sign and symbols: According to (Unsunier, 1993) that interpretation of symbols is strongly culture bound. The above statement of Unsunier Clearly describe that in every culture they use sign and symbols as a source of communication. This statement provides understanding about the cultural signs and symbols that every culture use very strongly sign and symbols as a source of communication. According to (Goffman, 1963) that headscarf is a symbol of normative cultural values and social relations of class and power that determine our perception. It communicates the individual and collective motivation of those who adopt it, as much as perception that rejects it. The symbol of headscarf makes sense as a language of relationship between those who asset their orientation towards values of Islam and those social classes that owe their status to normative values of modernity, such as equality and liberty. It further argues that stigma refers to individual sign; socially information and individual transmit about himself that disqualifies him and creates an obstacle to being fully accepted by society. In west colours are more used as sign and symbols like black colour is used for mourning while white colour is used in most of Muslim societies as religious and partially used as mourning colour. Red colour is used as symbol of tragedy and warning. In case of numbers 13 is symbol of bad luck in UK and this number is avoid in any department for numbering purpose e.g. no bed is marked in hospital with 13 etc. in Japan 4, Asia 555 and in china and some other countries 7 is consider bad luck numbers. In Pakistan crow and black dog is consider as symbol of bad luck, in India owl, UK black cat and in Japan fox is a symbol of bad luck. It is evident from the above discussion that sign and symbol is a strong source of communication, and always it is necessary for marketers to consider these sign and symbols which rejects by a culture in providing any product or service. Imagery: Images from very beginning plays a vital role in conveying the messages. In marketing pictures are used as strong source of communication and by this the marketers captured more market shares in the market for their own product. Marketers use pictures for the advertisement of a product or service, but it will be acceptable in one culture but may bring disaster in other society. Comparing West culture and Arab, in West culture the advertisement of bra by a naked woman is consider as a routine and essential for advertisement and attract more consumers to buy the product. But in Arabs it will be completely different, it is also true that Arab women are wearing bras but the advertisement strategy for Arabs will be completely different compared to West. It is necessary to have sufficient knowledge about the culture and religion of Arabs. According to (Keegan et al, 1989) that cultural value always plays a vital role on the consumer behaviour and having defined and always gained a considerable attention in marketing, and also its influences on marketing strategy are well presented. It is clear from the above theory that culture is always playing a role in influencing the consumer behaviour, because every society is composed on define culture and every culture has its own values, which may need to be considered during any decision making, needs proper attention during choosing any product/service. For marketers to advertise or promote and introduce a product or service in a specified market, they need to consider the cultural values of the country where they operate. According to (Usunier, 1993) that customer are different in each country, marketers must consider them, and by considering the values, attitudes and tastes between cultures may help in satisfaction of customer. The above theory states that to avoid the influences on consumer behaviour, it is very compulsory to consider the different customer satisfaction. It is also evident

Fate Versus Free Will Essay example -- essays papers

Fate Versus Free Will Fate, as described in the Oxford English Dictionary, is â€Å"The principle, power, or agency by which, according to certain philosophical and popular systems of belief, all events, or some events in particular, are unalterably predetermined from eternity.† To the western world, fate is perceived as â€Å"a sentence or doom of the gods† (Oxford). They often sought prophecies of the gods, especially from Apollo, the god of knowledge. The Greeks would seek prophecies usually when they had doubts about something, or if they were afraid or in despair. When the gods made a prophecy, the Greeks put all their faith in it and believed that it would happen. When their prophecies did come true, was it really fate that controlled them? If so, was there any room for free will? Some have difficulty believing that a god, rather than their own actions, could control their fate. However, when a god made a prophecy, which later came true, the evidence was clear enough to cause someone to believe in fate. In one famous play, the question of fate versus free will plays a dominant role during analysis. The play, Sophocles’ Oedipus Rex, stars a young man, Oedipus, who appears to be the pawn of the gods. In Ode four (27-31), the chorus comments on Oedipus’ state: And now of all men ever known Most pitiful is this man’s story: His fortunes are most changed, his state Fallen to a low slave’s Ground under bitter fate. Every aspect of Oedipus’ life and everyone he loves eventually suffers from a horrible fate predicted by the gods. However, did Oedipus have to suffer his fate or did he have the power to change it; is the outcome of Oedipus’s life really the result of fate or his own actions? After... ... 1992. The University System of Georgia. 22 April 1999 *http://venuse.galib.uga.edu:4000/FETCH:%3Asessionid=29107:resultset=1:format=F:fcl=1:recno=1:numrecs=1:next=html/Article.html*. * Guthrie, W. K. C. The Greeks and Their Gods. Boston: Beacon Press, 1950. * Hamilton, Edith. The Greek Way. New York: W.W. Norton and Company, Inc., 1930. * Knox, Bernard M. W. Oedipus at Thebes. New Haven: Yale University Press, 1957. * â€Å"Oxford English Dictionary.† Galaleo. The University System of Georgia. 2 May 1999. *http://sage.libs.uga.edu/ssp/cgi-bin/oed-idx.pl?sessionid=925701061&type=entry&byte= 136735810&q1=fate&q2=&q3=* * Sophocles. â€Å"Oedipus Rex.† Literature. Ed. Robert DiYanni. Boston: The McGraw-Hill Companies, Inc., 1998. 880-921. * â€Å"Sophocles: The Author and His Times.† Barron’s Booknotes. America Online. 22 April 1999 *AOL keyword: Barron’s*.

Ethical Audit Report of Tesco

1. 0 Introduction According to Mamoria (2010), business ethics is defined as the businessman's integrity so far as his conduct or behaviour is concerned in all fields of business as well as towards the society and other businesses. Thus, the conduct or behaviour by businessman towards the society or others may have some conflicts and contradictions. The intention of this report is to highlight what and why the incidents happened. The incidents include the employment of illegal workers, price fixing, and poor product quality.All these incidents tend to spoil the corporate’ image of the company and also bring harmful effect to the communities and other stakeholders. So, Tesco took action by compensating to the victims, restructured corporate management system for better performances, and provided training programme and learning course for the employee. The ethical theories applicable to Tesco include Ethics of Justice, Ethics of Duty, and Feminist Ethics, which will also be disc ussed in this report. Related article: How Tesco Communicates With CustomersIn addition, the organization’s best practices and values such as corporate social responsibility and protecting the environment will also be discussed for the close up of this report. 1. 1 Background of Tesco Tesco, one of the largest retailers in the world started its business in 1919. The Founder, Jack Cohen started a grocery stall in East End of London. He made a profit of ? 1 from sales of ? 4 on his first day. After 5 years, in 1924. Mr. Cohen bought a shipment of tea from Mr. T. E. Stockwell where the â€Å"Tesco† brand first appearance.Tesco expanded its business to petrol station in 1974, and became the UK’s largest independent petrol retailer. It generated a total sales topped ? 1bn and doubled up to ? 2bn in 1982. In order to overtake the UK’s leading grocer in 1990, Tesco made an aggressive marketing campaign to open more stores to gain its businesses. In 2000, Tesco continued to expand its business by product range from clothes to electrical and personal finance products when Tesco. com was launched (www. telegraph. co. uk). For more detail on its corporate background, kindly refer to Appendix I. 2. 0 Ethical DilemmasEthics in general and ethics in business are very intimate to one another. Therefore one's personal ethics cannot be completely separated from one's business or organizational ethics. If you are a man of principles, then you are more inclined to insist on high moral standards in your business and organizations (Gavai, 2010). No matter how strong the corporate policy and system, ethical dilemmas still exist as everyone is looking for their own interest. Tesco, one of the biggest retailers in worldwide also faces the same problems such as illegal workers, price fixing and poor product quality. . 1 Illegal Workers Tesco was caught for hiring 30 illegal workers who were foreign students at one of its warehouses. These students were from 11 different nationali ties; mostly Bangladeshi and Indian origins were alleged for working up to 3? times longer than their allowed working hour in visa permit (www. visabureau. com). They worked as much as 50 hours extra than the allowed hours of 20 hours per week. This incident happened after the UK border Agency enforcement team visited their factory on July 2012 in Croydon (www. immigrationmatters. co. uk).The retailer took responsibilities by giving corporation to the investigation as they insisted they did not condone illegal working (www. telegraph. co. uk). Anyhow, employees were considered the victims in this incident as they had not been protected by the company’s employment rules, where they were forced to work for extra hours. They faced big losses such as inability to further education and having a work-life balance. Employer did not protect for employee welfare, they abused employee right to work extra which prompted to product high productivity, maximize the profit margin by saving cost of employee salary.Supplier played a key role in this scenario, as it was the only party to transform information between the employers and the employee while in the process of recruitment. In fact, there was wrong information sending either to the employer or the employee. 2. 2 Price Fixing Tesco was accused in the scandal of the pricing fixing on its dairy products such as cheese and milk. The consumers from the Office of Fair Trading in UK reported that Tesco had charged them an additional of approximately ? 270M between years 2002-2003.The huge amount was accumulated from 3 pence extra for a pint of milk, 15 penny extra for each quarter-pound of butter and the same amount per half-pound of cheese for every single purchased together with another 8 firms were implicated in the collusion (www. dailymail. co. uk). They were caught by breaching the competition act in synchronising the increased price with other competitors for certain dairy products. However, Tesco’s comp etitors had admitted and OFT had been given discount on the fined amount as they had given cooperation in the investigation.When the corporations did not practice fair competition which comply with the competition law, consumers were the victims because they did not protect in fair trading. This is clearly a strong violation of consumers’ rights (www. savistamagazine. com). Shareholders in the corporations basically earned extra profits in this scenario. Whereas, this practices was not encouraged as they must obey the corporate law which was stated in the Corporate Governance. Government department plays a key role in this embarrass scenario; their intention was to protect the consumers.Their penalty towards the corporations sent a clear signal to them not to violate consumers’ rights. In fact, families in UK suffering big loss of expensed extra for the daily goods in unknowingly. They should be protected under the fair trading policy which ensured them to trade in wor thiness. 2. 3 Poor Product Quality Tesco also received a punishment from the Bracknell Magistrate Court for selling 127 outdated foods in the Martins Heron branch on May 2011. The foods included beef-burgers, ham and chocolate cheesecake. This incident happened when a girl fell sick after consuming chargrilled chicken pasta salad.This prompted Bracknell Forest Trading Standards officers to investigate the matter after receiving the complaint. The officers found that the foods had expired for 16 days during a visit to the store (www. getreading. co. uk). Trading Standards officers commented this matter as the â€Å"worst case of out-of- date product† that they had ever seen (www. mirror. co. uk). The irresponsible behavior acted by the management of Tesco was strongly affected to the public health. It also brought suffer to the consumers from physically and mentality. The shareholders were also facing lost when the management was careless in managing the stocks.Besides the abo ve, Tesco was discovered for selling 100 expired food products which included yoghurts, fruit smoothies, soup, gravy, vegetable pakoras, packaged salad, pasta bowls, samosa and bhaji snack packs and guacomole dip. These items were past their sell-by-dated of between 1 to 17 days. The occurrence was engaged by a manager who had 20 years experience but his first time to manage the largest store chain, Tesco Extra. Shoppers had complaint about the poor problems to the Coventry City Council and the trading standards officers had proven the issues after their raids at the branch in Gielgud Way, Walsgrave in November 2009 (www. oventrytelegraph. net) 3. 0 Actions taken to solve these dilemmas According to the Merriam Webster Dictionary, dilemmas are situations or problems where a person has to make a difficult choice; an ethical dilemma is a problem where a person has to choose between a moral and an immoral act (smallbusiness. chron. com). Dilemma occurrences in the workplace are common and action taken to solve them is very important, whereas theory of ethics can be applied as guidelines which may bring the moral decision. 3. 1 Reinforce in recruitment and management system Tesco was fined for a total of ? 15,000 by UK Border Agency (UKBA) for 23 students, of various nationalities who had breached the visa working terms (www. telegraph. co. uk). UKBA was reflecting UK government’s intention into act which has promised to overwhelm on visa abuse. The 23 individuals were not permitted to enter UK again (www. visabureau. com). The Britain’s biggest supermarket had ensured that the incident in this nature will never happen again. One of the executive had been laid off after the lacklustre performance (www. telegraph. co. uk). Tesco was a founder member of Ethical Trading Initiative (ETI).They searched employee with high standard by applying the ETI base code which included; no exploitation of child labour, working hours not exceeding (20 hours per week f or foreign workers) and regular employment is provided (www. tesco. ie). However, the government had carried out a good job by taking serious action against any employers who had breached the visa working terms. After the fined it brought a â€Å"warning† to the competitors and simultaneously as a reminder to them to have good ethical practice while in competition. Nobody is allowed to breach the rules in order to obtain success in competition.In addition, after UKBA taken action against the employer, the rest employees will enjoy the benefits which to work in regularly, fair treated, feel protected and concerned by the government. Employer was ensured that the management system been improved after laid off an employee who made mistake. Employer was informed to put employee’s welfares as priority. 3. 2 Defending the rights Tesco was slapped with the fined of ? 10m for price-fixing of its dairy products by the Office of Fair Trading (OFT) in 2011 after seven years of in vestigation. However, they threatened to fight back by taking legal action against OFT to defend themselves.The company claimed they were â€Å"surprised and dismayed† with the fined and strongly denied with any collusion in changing pricing detail with each other via the dairy processors. Tesco stand at its point vigorously and throughout the court. However, it had urged the government to deprive OFT of its power to investigate and punish firms under the competition act (www. mirror. co. uk). The intention of OFT was to alert the industries that the competition laws was enforced in ensuring the shopper in a fair trade condition. Hence, after the punishments were sent, it was ensure that the competition was maintained under the competition laws.Furthermore, competitors were only able to divulge information to each other via dairy suppliers. Suppliers were also not been honest in this incident. Suppliers did not bear responsibility of providing high quality products with reaso nable prices where the consumers are able enjoy the benefits. Thus, suppliers being fined by the OFT were considered reasonable. No matter how the employer wanted to fight back with OFT, they had to pay the fine and settled it in the fastest way where to stop any embarrassing matters to affect their sales figure.At the same time, the costly and time consuming case might affect the expense of both taxpayer and business as well. So the fine paid has benefitted the consumers which bring fairness of their trading. 3. 3 Compensations After Tesco had admitted selling of outdated food, it was fined by the Bracknell Magistate Court for ? 12,000, and ? 15,000 in legal fees and a ? 15 victim surcharge. The Charges were related to 88 types of food which were put on shelves for sales. Tesco had to bear for the penalty as they knew that selling of out-date-food brought harm to the public health (www. tutorcare. o. uk). In order not to repeat their mistake, they were reinforced through staff trai ning at the Bracknell store to ensure all the processes undergone strict quality control and the procedures were complied. Customers are the cause and purpose of every business. A business is supposed to serve them satisfactorily (Gavai, 2010). According to Tesco Corporate responsibility, they were running local supplier programme for the purpose of getting fresh and quality products. Therefore, the company had to enforce the programme to ensure it was running smoothly and the supplier complied with it.Employers had to bear the responsibility for the incident where there was serious problem in the management. The accused significantly spoiled the corporate image and reputation which cause the sales figure to drop. However, the employers had made a right decision for admitting the mistake and paid compensation. It significantly showed that Tesco was applying the Ethics of Justice. According to Plato (2010), justice is an order and a beauty of the parts of a whole. Justice is effectiv e coordination. It is an effective harmony of the whole.Ethics of justice can be defined as what is right and what is wrong in clear and precision. It was related to the notion of fairness. When a person is been treated unequally or deprived from what he deserved, then he was treated with injustice. Tesco realized that treating someone injustice was an immoral action, so they pledged guilty and paid fined which tend to bring fairness to the consumers as to determine this action on the criterion of rightness, which is one of the concepts in Ethics of Justice as well. Furthermore, Tesco was fined for ? 33,400 for 43 charges of selling 100 out-of-date foods at a hearing in Coventry Magistrates Court and a further of 94 charges after considering their sentenced. However, some shareholders of Tesco were present in court to show their seriousness of this matter and their concern on the case. They pledged guilty on the charges and their managers were laid off and two other employees were b eing disciplined (www. lacors. gov. uk). Employees had the responsibility to carry out their job by following the corporate system. Some of the mistakes were not being tolerated and it has brought harm to the public health.The Coventry council was pleased with the results as the sentenced brought a warning to other competitors in the same industry that the government had stand at their point for the communities was appreciated. 4. 0 Best Practices and Values According to Donald, White and Bedner (2010), value is a concept of the desirable, an internalized criterion or standard of evaluation a person possesses. Such concepts and standards are relatively few and determine or guide an individual's evaluation of many objects encountered in everyday life. Values are tinged with moral flavour involving an individual's judgement of what is good, right or desirable.Tesco has practiced several communities’ works as a return to the society and tried to deliver values to them. Corporate social responsibility is in the interest of business because, by contributing to social change, it can create a better environment for its own transactions, thereby developing business while being socially responsibly (Rendtorff and Dahl, 2009). 4. 1 Communities Works Tesco plays a vital role in the local communities by supporting them actively without preconditions. They wanted to have a good relationship with the communities in which they operated.The fundamental condition that Tesco can provide to the communities is providing good quality, affordable foods and goods, and offering job to the unemployment. Besides that, they are listening and responding to the local communities for their needs and values, carrying out the issues that matter to them positively, and improve the local area by providing lasting contributions. They regularly set up a new store in the area where the retailers or businesses had been neglected. Tesco also launched a Regeneration Partnership Programs in UK where Tesco was proud as this prompted to providing job opportunities to the long term unemployment.In May 2012, they had their first launched store under the regeneration program in Hungary at Debrecen. Hiring 100 unemployed and providing 42 with courses organized by Regional Labour Centre helped them to readjust in their routine of daily work. Tesco also gathered the local communities in a centre point for them to interact. In Turkey, Tesco Kipa Family Club offered Cooking class, Dancing class, chess and learning English Class to their 60,000 members. In addition, Tesco had over 100 schools of Extended Class in South Korea to let the customers and families to attend Arts and English Class.Presently, Tesco had over 750 communities champion working into the communities which communicated with the communities effectively. They were organizing activities such as Healthy Eating to the primary school and local school children, charity event by collection or bag packing, and also asking the staff and customers to join the events like Race for Life (www. tescoplc. com). Without doubt, values to the communities such as responsibility, accountability, concern and unity had contributed absolutely by Tesco. â€Å"Value† so understood is a very broad category.It includes all sorts of things, from personal desire like health or a sense of humor to social ideals like wealth or liberty (Weston, 2010). They are responsible to the communities by giving them quality product in affordable prices. In addition, they were giving values of accountability by organizing learning class for the communities to gain their knowledge and interests. Tesco is also concerned about the communities of the unemployment, giving priority to the unemployed for job opportunities which also gave them better future and better life.Unity of the communities is very important in local area, Tesco provided a platform for the communities to communicate, interact and work together. They looked forwa rd that every business and store were valued by the communities as they were trying hard to give interest to the communities. Tesco contributed a lot of times and fund to the community works. This demonstrates the application of Ethics of Duty. According to Kant (2010), a duty is obligatory and one has to do his duty regardless of any situation.Most of the time duty implies an action that one is expected to do as a part of society which may be neither for self-satisfaction nor for immediate happiness. Tesco knew what their prime duty to the communities was. Having a good thought is not enough but must in action. An action with potential concern showed their responsibility to the communities. 4. 2 Protecting Environment Protecting the environment is one of the important missions set by Tesco. The only way to deal with it was reducing the impact on the environment, including water and energy usage.All the suppliers have to follow the program with Tesco by reducing carbon footprint on the product and manage the water usage in all the store chain. The mission to be achieved is to become a zero-carbon business by 2050. Achieving a mission is not only in planning but practice. Tesco has converted over 100 stores to natural refrigeration across the corporate. The project in Kenya for the Lake Naivasha water stewardship helped to reduce water pollution and raised the water levels, replace transportation from lorries to rail transport which saved 15,000 tonnes of CO2e per year.Tesco had also collaborated with Unilever to create awareness amongst customers of sustainable product choices; more than 10,000 customers were advised to reduce their water footprint in Turkey. Tesco practiced by reducing in packaging and minimizing waste in their dairy operation which helped to reduce the impact on the environment. Reducing waste was the priority plan for Tesco. They used a market-leading store ordering system which helped to predict what each store chain will sell, this minimi zed waste of food accurately before it reached their customers.The programmes of minimizing the store’s operational waste started running since 2009 throughout the world’s store chain. They did not send any wastage from the UK store to the landfill. If the wasted were unable to recycle then it will be converted into other sources of energy. In China, cardboard and wasted oil in the stores had been fully recycled. In Poland, in order to increase the rate of recycling, they have conducted an audit of waste segregation in stores. In Malaysia, they encouraged the employees to recycle by launching a weekly league table to record who recycled the most.In US, they sent their waste food to the food bank for those who needed to reduce the wastage. And lastly in Slovakia, they donated the waste food the Hunter’s association for feeding animals. The materials used for product packing were the lightest weight and sustainable and also gave opportunities for recycling. Since 2007, Tesco have reduced the packaging of own-brand product more than 15% in UK, which included cutting glass usage by 420 tonnes annually when producing their own label Champagne. They also changed traditional packaging of toys to new packaging reduction technique that brought 15% reduction.In UK, Tesco also has commitments with WRAP’s Courtauld 2 (Waste and Resource Action Programme) to reduce the packaging waste by 2012. The commitments included the reduction of weight, recycled content of grocery packaging to be increased, rates of recycling to be increased, and carbon impact to be lowered by 10%, reduction of 4% for the UK household food and drink, and reduction of 5% for the products and packaging waste in the supply chains (www. tescoplc. com). Caring for the environment brings value of duty, love, hope, and comfort. Tesco has carried out their duty towards the society by committing on wastage reduction.All the resources taken from the earth and environment were fully utilized and the balances were recycled. This duty is belonging to everyone; therefore Tesco has taken it into priority. Tesco also showed the values of love. In terms of loving the earth, loving the environment, and loving each others in the world by saving the resources such as water. Human being is unable to live without water. Tesco knew the seriousness so they ran several programmes on reducing the usage of water. Tesco is giving Hope to the society as well, saving resources in order to prevent resources shortage, and climate changing.Value of hope is generating with these practices to the people. Living in harmony and secure which may concern for the next generation as well. With the clean environment, the values of comfort arise and the people can feel that they are living in a peaceful world. This is the main objective achieved by Tesco. A comfort lifestyle may bring positive thinking to the people, staying with tolerance and forgiveness. Tesco has significantly practiced et hical theory of right for the programme. According to William Sbaw (2010), a right is an entitlement to act or have other acts in a certain way.Everyone has a right in doing certain action and simultaneously expecting others not to deprive its right. However, others also possess a right to disagree to the action, but they cannot dismiss it. Tesco promoted the protecting environment programme and has prompted to let the communities knew that they had the right to live harmony. Right and Duty are correlated as that our prime duty is to protect the rights of people (Gavai, 2010). Tesco has the duty of giving fairness to the society and the communities have the right to enjoy the fair treatment. 5. Conclusion Business ethics is important for a corporate because it brings significant benefits and advantages. Corporation with good business ethics prompt to have good image and reputation in the market, which assist to create market awareness and promote sales easily. Furthermore, a corpora tion best practice such as corporate social responsibility is also very crucial which to protect the employees and communities’ welfare, corporation may enjoy benefits for itself also because a good corporate social responsibility may create loyalty of an employee.A loyal and committted employee will stay with the corporation constantly and increase productivity, which can reduce labour turnover as well. Whereas, Tesco, as one of the biggest retailers in the world, which cover business internationally (refer Appendix II for International business Chart), they realize the importance of these and working hard to practice good ethical behavior, create value for the communities and providing moral decision to settle the ethical dilemma to ensure the stakeholder and communities can enjoy the benefits.